Dominic Chiappe · People, capability & transformation

Thinking about how organisations perform in an AI-enabled world

People · Capability · Technology · Transformation

Making organisations
work better.

Connecting people, process, technology and culture — from global transformation to the emerging human–AI enterprise.

People, process, technology and culture connect to capability and performance
25+ years connecting the parts that make performance possible.
Delivery & impact

Capability that reaches the business.

Explore the experience →
Canon Europe · Established & scaled
25,000users across 22 countries

Access to learning at scale

Designed and established Canon Corporate University and MyLearningZone, scaling blended learning across Europe.

What changed

A common learning capability and digital access across a multinational workforce. The figures describe rollout reach.

Shell · Strategy & transformation
150,000people in the workforce ecosystem

A connected capability experience

Led strategy, roadmap and governance across learning, skills, experience and an enterprise technology landscape.

What changed

Simplified architecture and aligned investment with business priorities. Directed a £10m learning technology workstream within a £200m HR transformation; the wider figure is programme context.

Astellas · Implemented & centralised
30+markets across EMEA

Consistent, regulated operations

Implemented validated SuccessFactors Learning and centralised services, governance and operating processes.

What changed

Strengthened compliance, consistency and organisational agility across a regulated regional operation.

CVC Wealth · Designed
One modelconnecting enablement & control

Clearer adviser communications

Designed an operating model connecting compliance, product, data and distribution, with AI-enabled content workflows.

What changed

Established the design and business case for scalable adviser enablement, education and communications. Outcomes remain framed as design contributions.

Scale and delivery evidence from Dominic’s CVs. Figures describe reach and programme scope; benefit statements describe the documented contribution.

A seed grows into a connected forest
Futures notebook · Speculation

Could the next company grow from a seed?

Imagine small teams cultivating networks of capabilities around an ambition.

Follow the idea →
People × process × technology × culture

Four interacting parts of organisational performance.

01

People

Talent · Learning · Leadership · Skills · Capability · Performance · Workforce · Employee experience

02

Process

Operating models · Governance · Workflow · Compliance · Service design · Performance systems · Value realisation

03

Technology

Digital platforms · HR technology · Learning technology · Enterprise systems · Data · AI · Agents · Automation

04

Culture

Leadership · Communication · Engagement · Adoption · Behaviour · Trust · Change · Organisational readiness

Connected by data, capability, communication and change → organisational performance
The interesting problems live between functions.

Talent × AI

What happens to talent strategy when organisations can acquire capability through people, agents or automation?

Learning × Performance

If AI can provide knowledge at the moment of need, what should corporate learning actually do?

Skills × Evidence

Is declaring a skill useful, or should organisations capture evidence that someone can actually perform?

AI × Change

AI adoption changes work, roles, behaviour, incentives and trust alongside technology.

Agents × Talent Management

If an agent performs organisational work, does it eventually need objectives, competency evidence, permissions and performance management?

Knowledge × Capability

What is the difference between an organisation possessing information and actually being capable of acting on it?

LecXie is also a laboratory.

A family of connected experiments around persistent capability intelligence, learning, careers, deliberation and the mixed human–AI workforce.

Architecture

Capability Intelligence

Persistent evidence of what people — and eventually agents — can do, rather than reducing capability to job titles or course completions.

Concept
Learning

Adaptive Capability

Need → experience → evidence → capability → next intervention. Learning as an evolving performance system rather than a catalogue.

In development
Workforce

Agent Competency Assurance

Exploring the distinction between model capability, deployed-agent competence, authorisation and currency.

Research proposition
Weekly · Practical Impact · Latest: 14 September 2026

Give AI one bounded job. Keep authority earned.

A concise guide for managers: what to do now, prepare next and watch over the longer term.

Practical Impact & archive →
Fortnightly · Tech Tack · 14 September 2026

The next HCM contest is over who gets to act

Vendor signals, capability comparisons and commercial implications—claims examined, dependencies exposed.

Tech Tack & archive →